FAQs

How does the auto-renewing subscription work?
Your subscription will automatically renew after one year (six issues), meaning you’ll never have to worry about missing an issue! You’ll receive a confirmation of your renewal via email so you’ll know that everything is in order.

Am I able to cancel my auto-renewing subscription?
Of course! When you subscribe you’ll have an account automatically created for you on our website. At any time you can go into your account settings and cancel your subscription.

What if I need to change my address?
You can actually do lots of other things in your account area, including changing your address, changing your payment method (for example, if you get a new credit card), and the name on the subscription. You can also see when your renewal is due to come up and how many issues you have left.

How do I access my account?
Your account number is included on your receipt, simply click on that and it will take you to your account page. Your account is password protected and you can change your password anytime you’d like.

Will me personal information be shared with anyone?
Absolutely not, we will never resell or redistribute or any way share any of your personal information with anyone else. The information collected will only be used by us to complete your order (you can read our Privacy Policy for more details).

What if I forgot my password?
Just send us an email and we can look up your information for you and get you back on track!

I have other questions, what should I do?
If you have any other question about your subscription or any other Celebrations product or purchase, please contact our Customer Service department and we will be happy to assist you! Your satisfaction is our most important concern, and we will always do everything we can to make sure you’re happy!